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Introduction
I have a problem in uploading photo, I've clicked the upload button but then nothing comes out.
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Course Content Inaccessable
I have enrolled in a course but I don't seem to be able to access the content. Is this course still available?
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Community Guidelines
The link at the footer of the Community / Report an issue goes nowhere https://help.openlearning.com/t/q5jlka/help-community-guidelines
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Problem with Widget- Matching
Hi there to OpenLearning Technical Support: Been trying out the matching widget for one of my activities online and am running into problems. Issues are as follows: 1.…
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Course Leader pictures vs Participant pictures
As course leader, I want my profile picture to be next to the questions and prompts, and for the participants' profile picture to be next to their answers and responses.…
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Can't access my course
I have been trying to access my course without success. This was the instruction: First time on OpenLearning? Click on the Learning Activities tab in the side bar to access the course content and…
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query
there is an issue with the chapter 1 in lab video 0. It is not responding. Kindly check it asap.
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Error
Hello Ahmad sir, please see in the activity 3 Let's Fill it!. there is some error in first question.
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Issue regarding progress
I received complaints from a student (User’s name: smskb ooi) who is frustrated as despite completing all the tasks required his status of progress isn’t updated.…
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some error on the task
i had done all the task and course but it still cant record it and it keep remain at 95% but i had already done all, i need to complete the course!!!
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Module 1 Section half complete
Hi I have on Module 1 section indicating in my progress section that I have half complete and I spoke with the facilitator that I have completed and passed that module.…
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Incorrect completion bar
Why does the bar in the top right say I have only completed 93%of the week's work and why won't module 1E accept my completion of this unit? I have received an email to say the unit is completed
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Can't find the marking panel
Hi, I can't find the link to the marking panel under my profile anymore - how can I access it please? Cheers, Fiona
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'Load More" issue
I have created a study group and requested the students to upload the assignments into the group. However, when I click "load more" at the end of the page,…
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Learning Activities on Forensic Entomology
I have tried to start the Forensic Entomology course but the learning activities aren't coming up. Can you give me some advice on what's wrong?
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Posts aren't appearing in forums.
I'm completing the Behaviour Management course and two of my required posts in the forums aren't appearing once I've typed and posted them. This has occurred in 'Creating a Top 10 Checklist for…
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not getting the completion certificate
I have completed all the modules but in some of the activities tick are not there due to that i am not able to get my certificate. Kindly look in this regard.
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URGENT!!! No certificates due to IT errors!!!
I paid my money, invested the hours +++, earned the badges, but still can't get certificates due to IT glitches like others complained of. WHY???? PD needed asap to pass Uni units this semester.…
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Unable to delete annoucements
Another component difficult to delete. I tried to delete an announcement, but I get an error. Please see attached. Also, how do you delete a subpage?
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Problems deleting items
I get an error message when I try to delete an object (e.g., a page, file I uploaded). Also, I don't see where I can remove classes that I do not want.…
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Joining a unit issue
Hi I'm having problems with not being able to join a unit, it comes up with an error message saying "The email address you are using has not been invited to this course",…
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missing content in module 1
Hello Mam, Thanks for your reply. Now i have completed 98% of the course but there is problem in module 1 in Power and Energy. Kindly resolve that issue also.
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some missing lectures
In module 1 of electric circuit course, lecture or videos are not uploaded. Kindly see it.
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getting started
I have joined the course; verified email; NOW how or where to get started. Please advise
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Content aside
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Fixed and Solved IssuesSee which issues we've resolved and fixed.