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VIDEO PLAYBACK UNAVAILABLE
I am taking Islamic Banking Management course under UUM MOOC. However, I won't be able to complete my course due to video playback unavailable. May I know who I need to contact in order for me to…
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Unable to play video due to private access
Hi there, I would like to highlight two videos in the Course of "AWS Educate Cloud Computing" are not able to be played. Link : https://www.openlearning.…
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Video are disable
Teaching by Design.. can't play video in 4.3. Help us to solve this problem so we can get the certificate. Please
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HTML escape causes semi; to appear in text
Hello, if you put a semicolon in a sentence or anywhere in your text and save it it renders as: semi;
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Images not displaying in quizzes
Hi! Some images are not displaying in my quizzes anymore (they were displaying in the quizzes when the course ran in previous years). Any suggestions/help? Thanks!
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Respected Sir / Madam RUDN Sign & Logo missing in certificate
Respected Sir / Madam RUDN Sign & Logo missing in certificate
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New Password is not working
Front: cnv_a3qmnf3 User: j210201121@student.ums.ac.id Issue: The user is getting an incorrect email/pass prompt even after resetting the password. Steps: I reset the password for j210201121@student.…
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Panapto Context ID
front ID: cnv_9j4ftjj Reported by NurHashimah from Segi The portal that has Panapto integration: https://www.openlearning.com/segiuniversity/ The issue as explained by the client:…
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Course staff appear in Student assessment list
Reported by Maro Alwan, UNSW cnv_91bujtb What happens: course staff appear on the student assessment list: https://www.openlearning.com/unswglobal/courses/foundation-english/ class f10-4 The option…
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Super unsafe password making rule
This is disgusting and absurd on an incredible level. How can you prevent the usage of half the alphabet just because they are letters present in my email?…
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logged in but error
Error: Loading chunk vendors~BlockPage/BlockPageContentPage/connector~CourseExports/index~CourseProgressBar~Karma~ModuleD~640462d3 failed. (missing: https:…
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Bug - Unable to complete course
Hi, I'm unable to complete a course (Fundamentals of Cybersecurity) due to a bug on the page: Code Intercept - Security Breach. I've completed the tasks on the page but it's still showing as…
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Failed to load
Failed to load page data. This error appears across the entire course. Have tried various platforms and all the same issue.
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The videos can't be played hence I have problem completing the course.
The links of the videos that can be played.. 1. https://www.openlearning.com/courses/teaching-by-design/meta_cognition/ 2.…
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Loading Error
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educator account subscribe pop up won't close
This was already asked in 'Ask the Community' but I'm flagging it as a bug too. On opening the course, educator account subscribe pop can't be closed and I cannot access my course
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UI is out of alignment on every page
On every page (when the chat is open, and docked to the right hand side) various UI elements are out of alignment (marked in red). This includes the top bar (when it floats,…
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Unable to complete
Previously i already succeed completing all of the given task 100% progress. but suddenly it showed that i havent complete 1activity which is at "mula di sini".…
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Finishing the course doesn't work
I need help... I finish all the categories in the course "child in mind" but the progress isn't working... I tried it more than ones but the results didn't change. Maybe someone could help me.…
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CONTEMPORARY GLOBAL & LEGAL ISSUES - Missing parts
Hello, I noticed there were some missing files in the first chapter of the abovementioned mooc..Please find enclosed a screenshot describing my issue. Already thanks for your answer and kind regards,…
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Announcement Page Missing!
Hi, The announcement page where I post blogs are missing. I didn't delete or change anything. Please help.
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Our users can't register for our courses hosted on Open Learning via the API
An error message started appearing recently stating 'matching api not found'. This is impacting participants registering for all courses AISNSW hosts on Open Learning.…
- Fixed
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Fixed and Solved IssuesSee which issues we've resolved and fixed.