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How to set up a customised certificate background
You can set up a custom certificate background within the institution, that can be used across all of your courses. Step 1 Go to Institution Settings > Appearance and scroll down to Certificate…
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How to edit the institution landing page sections and layout
In this article Reordering, hiding or displaying elements Customising the navigation bar Settings for the community Displaying profiles in the Team section You can customise which elements of the…
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Understanding different roles
Guide: Institution roles and enrolment management 1. What is an institution on OL? 2. Understanding different roles 3. How do I add my team members? 4. How do I add learners? 5.…
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How do I add someone as a Subscription Administrator?
With our January 2021 release, we have introduced some new roles on the Openlearning platform. A subscription owner is a user who first signed up for an OpenLearning subscription plan.…
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3. How do I set up a Qualification landing page?
Guide: Qualifications 1. What is a Qualification? 2. How do I set up a Qualification? 3. How do I set up a Qualification landing page? 4. How do I enrol learners in a Qualification? 5.…
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OpenLearning API: Managed Accounts, Institution Memberships, and External Identifiers
Managed Accounts OpenLearning allows the creation of user accounts on behalf of users, for customers with an Institution Portal. These user accounts are then managed by this institution,…
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What student data is available within the institution?
As an Institution Administrator, you may need to access student data for all of your courses, for reporting purposes. This can be done from the one page within your Institution Settings > Data.…
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Setting up 'Know Your Learner' for your course
In this article What is 'Know Your Learner'? How does it work? User-agent and IP Geolocation check Facial identity check Keystroke profile How to set up 'Know Your Learner' Turnitin similarity check…
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Image size - what are ideal sizes for images on OpenLearning Institutions?
In this article Institution Banner Institution Logo Institution Selling Point Images Testimonial Image Institution Logo on the Institutions drop-down menu There are many available ways to customize…
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How to set up the portal footer?
In this article Customising Portal Footer Course Footer Customising Portal Footer You can set up the portal footer to have links to relevant pages for your organisation.…
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How do I add an additional institution to my subscription? How do I join an existing institution portal?
This article is for educators on the Enterprise (custom) plan which offers the ability to create multiple institution portals. If you would like to learn more about the custom subscription plan…
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How to set up FAQs
Frequently Asked Questions (FAQs) can help answer any possible questions learners might have before joining. Step 1 Go to Institution Settings > FAQs. Step 2 Add your FAQs (it also supports markdown…
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How do I create an institution portal?
In this article How do I create an institution portal? How do I join an existing institution? How do I create an institution portal? If you had not created an institution portal when you first…
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How to set up institution selling points
Institution Selling Points are an opportunity to provide learners with the benefits of studying with your organisation. You can set each selling point up with a corresponding image or icon,…
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How do learners get notified that they've been added to the institution and/or enrolled in a course?
Guide: Institution roles and enrolment management 1. What is an institution on OL? 2. Understanding different roles 3. How do I add my team members? 4. How do I add learners? 5.…
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How to set up testimonials
Testimonials are a great opportunity for social proofing for your organisation. People are typically more inclined to purchase a product if they have read credible testimonials from others about the…
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Where do I find the Institution settings?
If you are an institution administrator, you have access to the Institution settings page where you can make changes to the institution, manage courses, team, learners and more.…
Public documentation regarding institutions.