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Fixed and Solved Issues

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Error message when trying to access the course
Hi, I received an invitation to an OpenLearning group via email and get an error message ("Something went wrong...") when I try to access it. I've tried de-/re-activating my account so far,…
- Jade Ruaya
- Jade_Ruaya
- 1 yr ago
- 9 replies
- 53
- Deb M16 min ago
- Fixed and Solved Issues
- Solved
- Solved
Completed course says I still need to work on one module
I made a mistake on a quiz (neuroscience) it will not let me change my answers andwill not give me credit for the module or completing the course. Frustrating! Please advise.
- Jim Staib
- Jim_Staib
- yesterday
- 2 replies
- 8
- Jim Staib48 min ago
- Fixed and Solved Issues
- Solved
- Solved
Can't copy page from one course to another.
Hi there, I'm trying to copy pages from one course to another and I keep getting the same error message: I have tried changing the url at the end and the course url is correct,…
- Troy Garrett
- Troy_Garrett
- 3 days ago
- 1 reply
- 5
- Alenka PrezeljCustomer Success2 days ago
- Fixed and Solved Issues
- Solved
- Solved
Issue with navigation
https://www.openlearning.com/csu/courses/utilising-mixed-reality-technology-in-education/homepage/ When using the next buttons at the bottom of the page – we seem to miss the Goodbye and End of…
- Leanne White
- Leanne_White
- 10 days ago
- 4 replies
- 11
- Leanne White4 days ago
- Fixed and Solved Issues
- Solved
- Solved
Failed to load
Failed to load page data. This error appears across the entire course. Have tried various platforms and all the same issue.
- Patrick Minogue
- Patrick_Minogue
- 8 days ago
- 1 reply
- 5
- SuriavarmanCustomer Success8 days ago
- Fixed and Solved Issues
- Fixed
- Fixed
Unable to complete course due to bug
Under the rumahku (english version) lesson, unable to complete the financial counseling page. Other pages are okay. Now my progress 89% although I have read the pages over and over.…
- Douglas Hansen Bin Telasai
- Douglas_Hansen_Bin_Telas
- 12 days ago
- 2 replies
- 4
- Alenka PrezeljCustomer Success10 days ago
- Fixed and Solved Issues
- Solved
- Solved
Activity won't work so unable to complete course
Hi, In "Working Memory", module 4, the matching principal activity won't work. I'm clicking on them but nothing is happening. Therefore I can't do it or complete the course.…
- Jess M
- Jess_M
- 10 days ago
- 2 replies
- 6
- Alenka PrezeljCustomer Success10 days ago
- Fixed and Solved Issues
- Solved
- Solved
I have completed the whole course, why it stucked at 89%?
- Sak Jin Teng
- Sak_Jin_Teng
- 3 wk ago
- 4 replies
- 8
- Alenka PrezeljCustomer Success3 wk ago
- Fixed and Solved Issues
- Solved
- Solved
Videos in the course are not getting downloaded so cant see them
- Minal
- Minal
- 3 wk ago
- 1 reply
- 8
- Omnaya OmarCustomer Success3 wk ago
- Fixed and Solved Issues
- Solved
- Solved
ASIC Money Smart
The progess bar keeps on informing me that I am only 89% completed the course. Each time I go in and see where there are incomplete parts of the course are - it informs me that I have completed all…
- Victoria Lacey
- Victoria_Lacey
- 3 wk ago
- 1 reply
- 4
- Alenka PrezeljCustomer Success3 wk ago
- Fixed and Solved Issues
- Solved
- Solved
Course stuck on 96%
I have completed all of the activities in the health coaching course. The result is stuck on 96%. I have uploaded the tip and tricks activity twice. It is shown on the page,…
- Jennifer De Guzman
- Jennifer_De_Guzman
- 4 wk ago
- 2 replies
- 6
- Jennifer De Guzman3 wk ago
- Fixed and Solved Issues
- Solved
- Solved
Cant complete the course
i cant complete the course, can someone fix the problem? I had answer all the question on modul 10 unit 2.3.
- Azizah binti ohamzah
- Azizah_binti_ohamzah
- 1 mth ago
- 1 reply
- 6
- Alenka PrezeljCustomer Success1 mth ago
- Fixed and Solved Issues
- Solved
- Solved
Loading Error
- Stanley Seow
- Stanley_Seow
- 1 mth ago
- 1 reply
- 3
- Alenka PrezeljCustomer Success1 mth ago
- Fixed and Solved Issues
- Fixed
- Fixed
Cannot complete the course!
Kindly assist ASAP. Thank you.
- Saiful MSTA
- Saiful_MSTA
- 1 mth ago
- 10 replies
- 24
- GOH WEI JIAN MSTA1 mth ago
- Fixed and Solved Issues
- Fixed
- Fixed
I cannot complete my course
It says 40% done even though everything is done !
- Rachel Chambers
- Rachel_Chambers
- 1 mth ago
- 1 reply
- 5
- Alenka PrezeljCustomer Success1 mth ago
- Fixed and Solved Issues
- Solved
- Solved
All answers is wrong...
- Zaidi Baba
- Zaidi_Baba
- 1 mth ago
- 1 reply
- 9
- Omnaya OmarCustomer Success1 mth ago
- Fixed and Solved Issues
- Solved
- Solved
Cannot Log into the course Pace-dasa
Hello, Once I am on the screen with the course I can see the various modules but once I click on the button to start the course I am getting the below error message You do not have permission to…
- Annette Green
- Annette_Green
- 1 mth ago
- 1 reply
- 2
- Alenka PrezeljCustomer Success1 mth ago
- Fixed and Solved Issues
- Solved
- Solved
Can't complete my course
I have gone through that slide but it doesn't show completed.
- Loh Wei Ting
- Loh_Wei_Ting
- 1 mth ago
- 1 reply
- 13
- Omnaya OmarCustomer Success1 mth ago
- Fixed and Solved Issues
- Solved
- Solved
Answered all the questions but it still shown as completed 5/6
I already answered all the questions in topic 4 but it doesn't give me a 6/6 completed.
- Celine Loh Qian Lin
- Celine_Loh_Qian_Lin
- 1 mth ago
- 1 reply
- 10
- SuriavarmanCustomer Success1 mth ago
- Fixed and Solved Issues
- Solved
- Solved
Why I cannot do for Pelajaran 2 though I have completed the Pelajaran 1?
- syazwani
- syazwani.1
- 1 mth ago
- 2 replies
- 11
- Alenka PrezeljCustomer Success1 mth ago
- Fixed and Solved Issues
- Fixed
- Fixed
I already complete my quiz 3 but still cannot get done tick?
I
- Kok Ying Yee
- Kok_Ying_Yee
- 1 mth ago
- 1 reply
- 10
- Alenka PrezeljCustomer Success1 mth ago
- Fixed and Solved Issues
- Solved
- Solved
Can't access a course I'm enrolled in
Hi Team - I have been enrolled in a course alongside several colleagues of mine (all whom have access and no issues entering the course) however I am unable to enter the course at all and any direct…
- Ashton Curry-Hyde
- Ashton_CurryHyde
- 1 mth ago
- 1 reply
- 8
- Alenka PrezeljCustomer Success1 mth ago
- Fixed and Solved Issues
- Solved
- Solved
educator account subscribe pop up won't close
This was already asked in 'Ask the Community' but I'm flagging it as a bug too. On opening the course, educator account subscribe pop can't be closed and I cannot access my course
- Victor Hui
- Victor_Hui
- 1 mth ago
- 2 replies
- 7
- 1
- SuriavarmanCustomer Success1 mth ago
- Fixed and Solved Issues
- Fixed
- Fixed
Haven't marked as completed although i answer all the questions correctly
Hi. I'm have been completed this kuiz topic 4 for asas keusahawanan but it doesn't marked as completed.. May i know why? Right up there still asked me to start the quiz and i already completed this…
- Evelyn Ho Yee Wen
- Evelyn_Ho_Yee_Wen
- 1 mth ago
- 2 replies
- 18
- 1
- Evelyn Ho Yee Wen1 mth ago
- Fixed and Solved Issues
- Solved
- Solved
Can't move onto the next question
Hi, I am 90% completed on The Choose Love Movement training. When I answer the question on the section Nurturing, Healing, Love it keeps prompting me to answer it again.…
- kimberly a harrison
- kimberly_a_harrison
- 1 mth ago
- 1 reply
- 8
- Omnaya OmarCustomer Success1 mth ago
- Fixed and Solved Issues
- Solved
- Solved

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