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Visiting pages under Course Setup or Administer Students then Homepage results in error
Problem: For v2 courses in institutions, visiting pages under Course Setup or Administer Students, and then when visiting the Homepage all Tabs disappear with only the Assessment Tab left and then…
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There's been a mix up...
Dear open learning, I accidentally logged in as an administrator when in fact, I am a student. Please help me resolve this issue as I need to complete my assignments soon.…
- Solved
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"something went wrong"
One of my courses is down. When selecting the course from the drop down at the top right, it provides me with this screen. Any help to get this back up would be greatly appreciated!
- Solved
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Something wrong with the Site !!
I can't access t on the course , this is how the site appear to me
- Solved
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Paying for PD
I am trying to enroll for another PD session and I am asked to pay to enroll. As a member I dont need to pay. I have logged in through Class Cover twice but still no luck. Please help! Denise
- Solved
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can't complete the activity
I already complete the activity but I still can't get 100% because of part3 - preparing the speech
- Solved
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My Progress bar does not show in Safari and Firefox
In OL v.2 courses that are in institutions and not in institutions the "My Progress" bar is not showing in Safari and Firefox browsers. In Chrome, a user can visit the My Progress page.…
- Fixed
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All courses locked.
Hi Openlearning, I have no access to my UPSR courses after I renewed my subscription just now. Please help! I need to do my revision. Thank you!
- Fixed
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My Progress page in Safari and Firefox is missing/obscuring information
Currently, in OL v.2 courses that are in institutions and not in institutions the "My Progress" bar is not showing in Safari and Firefox browsers. If a user visits the "My Progress" URL in another…
- Fixed
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Unable to finish course (forensic accounting)
For the Forensic Accounting course, it does not acknowledge I have finished the course material, reviewed all the videos etc (not a Vimeo issue I had before).…
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Unable to complete a course
Trying to complete Financial literacy 101A. In module 3 - life events and you, I have now posted an answer 3 times, including logging onto the system in google chrome.…
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Can't exit posts in pop-up mode
Whenever I click on a comment or post and the pop-up appears, I can't exit by clicking on the x.
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Access denied
Hi there, I am one of course administrator but I have a problem to attach my notes in Power point ad PDF format. 'Access denied for nursyafiqahbintirahim'. How can I fix this??
- Solved
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Multiple answer quiz missing... twice
Hi, I tried adding the multiple answer quiz on a page. Tried it twice and seems fine with the view panel after I created it but then when I go back to my modules and access the page from there,…
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'Course images' icons inserting different image
Inside a text widget, when I click on the 'insert/edit image' button then 'Course images', some images when clicked insert a different image from the course than the one clicked.
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Copy the same announcement in different cohort
Dear Open Learning team, Hi, I created new cohort for my module. I followed my regular step to create a new cohort. For coming semester I have 2 cohort under different lecturers,…
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502 Bad Gateway Issue
I am an administrator for this course, and several students have been having issues accessing the assignments we have posted for them. This is the error message I have received whenever attempting…
- Fixed
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Difficulty uploading a PDF file
I'm having trouble uploading a PDF file in the course Planning and Programming - NSW English K-6 Syllabus for the Australian Curriculum, under the section Developing a Scope & Sequence in English.…
- Solved
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This video is unavailable (code:bwe)
On most of our courses, the YouTube linked videos are not playing. YouTube files are fine when we check on our account, they are not working through openlearning. Can you help, please?
- Solved
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My courses did not appear upon searched, why?
Hello and Good Day. My course that I created did not appear upon search. I wonder what did i do wrong. Please help. The name of my course is Financial and Management Accounting. Here's the link.…
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Short Answer widget did not save properly
After I finished editing and clicked 'Done', sometimes the Short Answer widget did not save what I edited. The attached images above is an example. I have saved and tried to answer back my own…
- Fixed
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Cannot complete
Hi,I really need your help. I already done in a activity but in the circle progress it still do not change to tick, it make me cannot complete this course, i am very confused, can anybody help me?
- Solved
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Fixed and Solved IssuesSee which issues we've resolved and fixed.