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can't see the settings icon for our institution page
Hi normally when I go to the link below there is a setting icon that looks like a gear in the top right corner but it seems to have dissappeared. What is the url for the settings? https://www.…
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Health, Medical & Wellness Tourism Issue
Hi, I am having issues completing "Chapter 3 - Quality of Life", it is stuck on 1/2 but it seems there is only one video to watch. Please advise how I can complete this,…
- Fixed
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RBT Course Issues....Help please
Off and on, I have had several problems; the Module will not open, inability to click on an answer, inability to upload worksheet responses, not to mention the issues with the spaghetti noodle…
- Fixed
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In the page editor modal, the header banner is broken (all white)
Issue Summary When I go to the page editor modal from Course Setup > Content and click Edit, the course banner should display at the top of the page. Currently, the banner does not show and instead,…
- Fixed
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Add People page not working
Hi In my 'institution settings' page, the 'invite people' page isn't working. I get the attached view (picture 2). Please advise. Also, your 'contact us' page link is broken.…
- Fixed
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The insert link button in module text editor not working
When I try to hyperlink text in the module editor (Course Setup > Content), the link button doesn't work. I've tested it on Chrome, Firefox and Safari.…
- Fixed
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I can't select 'Manage my enrolments' with new topbar
When I try to access the Manage My Enrolments or Learn Something New options, (that appear at the end of the courses list drop-down in the topbar), the options are actually hidden under the frame in…
- Fixed
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Open learning down?
Is Open Learning down at the moment? We can't access any of our courses, via a computer or via the app.....
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Certificate will not download
No matter how many times I click on the download link, I get “something went wrong” and no certificate. Kenneth Jones
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When I delete a comment, the replies to that comment appear to become attached to the comment above the deleted comment.
See video: - I delete comment 1. - Replies of comment 1 appear to become replies of comment 2. - If there is no comment 2, the replies just float, unattached to anything.…
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'older posts' in announcements page link doesn't work
https://openlearning.kdu.edu.my/courses/kduuc-bbin-3018-internship-kk-low/cohorts/jan20192013202/blog 'older posts' in announcements page link doesn't work. Please advise/rectify. Thank you.
- Fixed
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Import in Group problems
1. When I import using CSV files in Groups, nothing happened 2. When I use manual , sometimes it gives error message Please help
- Fixed
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Pet sitter course will not allow me to obtain certificate due to private interview issue
Hi there. I have completed the rest of the course for pet sitting, however will not let me obtain a certificate as the very first stage will not let me complete.…
- Fixed
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Lantite numeracy
I'm trying to get through the Lantite numeracy test, however the questions aren't loading. This is what comes up... Please help
- Fixed
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openlearning 1.0 issues
Hi there openlearning On the page below, which is a "check yourself off" the button to check yourself off doesn't display. When I try to edit to page and click "set up check yourself off" I get a…
- Fixed
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Late notifications
Hi there, I am not sure if this is an isolated case but I have been having late notifications of student postings for the past 3-4 weeks. Students have posted up their comments and I only received…
- Fixed
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Cannot delete fully an announcement
Hi I was trying to delete an announcement posting when this prompting appeared. Tried since yesterday but problem still persists. PLs advise
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Commenting in course feed doesn't work
https://www.openlearning.com/courses/cclt-foundation/coursefeed When you hit "Reply" to someone, it doesn't work. Instead all the comments go blank and you have to reload the page just to see the…
- Fixed
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Comment made on examination report does not display in student view
Issue summary: An assessor writes a comment on a students' Examination Report: The student receives a notification about the comment: When the student goes to the examination report,…
- Fixed
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Can no longer add a non-relative URL into navigation menu
You can no longer add a non-relative URL into the navigation menu (via Course Setup > Appearance). You used to be able to do this, along with doing this ~/ (this would be useful again).…
- Fixed
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Open Learning no longer works with IE 11
I am unable to log into Open Learning with IE. I can log in with Chrome, but if I cut and paste the email address and password I use for Chrome into IE 11, I get "Error: Invalid login or password".…
- Fixed
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