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Share File widget: Unable to upload video file
A user reported that in her course, she was not able to upload video files into the Share File widget. I was able to replicate this issue. When trying to upload the video files,…
- Fixed
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video not working
It's really disappointing that no action has been taken on my problem which i told you before 15 days. Just because of that problem i am not able to complete my course.…
- Solved
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Enquiry about Certificate
I have completed Digital Electronic course before one month but still not able to generate the completed certificate. Kindly help me out as soon as possible.
- Solved
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Failed to upload file due to the restriction
Im having problem in uploading pdf files. Previously there is no issue on this but now it says 'access to this page is restricted'. May i know why? Im the administrator for the page but my access is…
- Solved
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iPad uploads
I have created a course. There is a section where the students upload a picture. On the iPad when you hit 'post' it just seems to spin. The actual post can sometimes be seen but it does not register…
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Share widgets set to private share settings not displaying in Gallery
When a share widget is set up as Author and Teacher only in Share Settings, posts aren't displaying in the gallery for students after posting. After refreshing the page,…
- Fixed
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App isn't working
Hi, I downloaded the app to test my new course as a test-student using a different email address. The course works fine on the phones browser. But it doesn't work using the app.…
- Solved
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Having Join In issues & Setting Specific Access Dates
Good Day! I finally published my course. Very excited and my student is too! Unfortunately, we are running into a few issues. It could be how I'm configuring dates or sign in,…
- Solved
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Communication
All comments that Pru makes to other participants come through on my course and are clogging up my email.
- Solved
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Having Join In issues & Setting Specific Access Dates
Good Day! I finally published my course. Very excited and my student is too! Unfortunately, we are running into a few issues. It could be how I'm configuring dates or sign in,…
- Solved
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Introduction
I have a problem in uploading photo, I've clicked the upload button but then nothing comes out.
- Solved
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Dragging widgets on a page not working
Can't drag widgets on a page. Tested in Chrome and Safari. BUFF-2529
- Fixed
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Issue deleting files from file widget
A user reported that they were not able to delete files from the file widget in their course. When they click "remove" next to the file, they are prompted with a message that reads "delete undefined?…
- Fixed
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Text popup blocking View button
Hello there! When mousing over a page thumbnail in Edit mode, a small block of text pops up and blocks the 'View' button meaning it can't be clicked (see image).…
- Fixed
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Course Content Inaccessable
I have enrolled in a course but I don't seem to be able to access the content. Is this course still available?
- Solved
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Error 500 when trying to add widgets
When trying to add widgets, some user/s are experiencing an Error 500. BUFF-2434
- Fixed
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Community Guidelines
The link at the footer of the Community / Report an issue goes nowhere https://help.openlearning.com/t/q5jlka/help-community-guidelines
- Solved
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Page title centre-aligning instead of left-aligning
Page titles are normally left-aligned. In Chrome and Firefox, page titles are now centred. They are loading left-aligned as normal in Safari.
- Fixed
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Problem with Widget- Matching
Hi there to OpenLearning Technical Support: Been trying out the matching widget for one of my activities online and am running into problems. Issues are as follows: 1.…
- Solved
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Course Leader pictures vs Participant pictures
As course leader, I want my profile picture to be next to the questions and prompts, and for the participants' profile picture to be next to their answers and responses.…
- Solved
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"Save changes" button in page settings not working
In Page Settings, when clicking the 'Save Changes' Button, the button doesn't do anything. I've tested using Google Chrome and Safari in different courses and I can replicate this with my…
- Fixed
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There are empty columns when exporting survey data
It appears that Display text now appear in survey exports. This results in empty columns and, depending on how surveys have been designed, duplicates of questions.…
- Fixed
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Can't access my course
I have been trying to access my course without success. This was the instruction: First time on OpenLearning? Click on the Learning Activities tab in the side bar to access the course content and…
- Solved
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query
there is an issue with the chapter 1 in lab video 0. It is not responding. Kindly check it asap.
- Solved
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home navigation not working
I think I noticed this for the first time yesterday. The home page navigation in the left navigation menu across our openlearning 2.0 modules doesn't seem to be working.…
- Fixed
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Fixed and Solved IssuesSee which issues we've resolved and fixed.
