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Cannot issue certificate (502 Bad Gateaway)
Hi team, This issue was received from Teacher Linda. She is the one of the course admin for this course. English for TVET : Product and Services I'm able to replicate her issue in this course only.…
- Fixed
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An outsider in pages of several of my courses
Hello there! I am an admin of a few courses (the only admin and instructor). I was shocked to see an outsider's name (not enrolled) at several pages in several courses that I had created many months…
- Solved
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bjja gb student charter
the answers entered appear to be correct but saying that they are not, is there a way to check which one is wrong?
- Solved
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No active submission buttons
I cannot post or submit anything in the Methods of TESL course. None of activity submission buttons are working. I posted under the comment section but do not get any completion points.
- Solved
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can't join introductory to Arabic level 1.
is it for those studying in Malaysia alone,cos its asking me and i chose No, hence i couldn't join!. that would be bad if its for those in malaysia alone because this is an internet platform so…
- Solved
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my completion rate dropped by itself?!
yesterday I completed my online course to 99% (I couldn't finish it because the personal interview questions got stuck at 26/27 - even though I had answered ALL the questions).…
- Solved
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Can't click on lefthand navigation tabs
When I click on lefthand navigation tabs (NOT including Learning Activities module set), I get this error. Happens across courses and across user accounts (for both students and course admins).
- Fixed
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Audio rendering issue
For the "play audio file" widget, in Chrome, the filename is being cut off. we see the top half of the text but not the button half (image attached). For what it's worth,…
- Fixed
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DELETED
Whilst adding a text block ALL the blocks below were deleted, they were rendered as empty text blocks, ie no text. The entire plan for the course was deleted. Have to start again.
- Fixed
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Can't get past requirement for UitM State Campus
I responded to the question: Are you a Malaysian student = answer "No". Then there's a dialogue box to respond to 'UiTM State Campus - I'm trying to start the free introductory Japanese course.…
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Share File widget: Unable to upload video file
A user reported that in her course, she was not able to upload video files into the Share File widget. I was able to replicate this issue. When trying to upload the video files,…
- Fixed
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video not working
It's really disappointing that no action has been taken on my problem which i told you before 15 days. Just because of that problem i am not able to complete my course.…
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Enquiry about Certificate
I have completed Digital Electronic course before one month but still not able to generate the completed certificate. Kindly help me out as soon as possible.
- Solved
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Failed to upload file due to the restriction
Im having problem in uploading pdf files. Previously there is no issue on this but now it says 'access to this page is restricted'. May i know why? Im the administrator for the page but my access is…
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iPad uploads
I have created a course. There is a section where the students upload a picture. On the iPad when you hit 'post' it just seems to spin. The actual post can sometimes be seen but it does not register…
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Share widgets set to private share settings not displaying in Gallery
When a share widget is set up as Author and Teacher only in Share Settings, posts aren't displaying in the gallery for students after posting. After refreshing the page,…
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App isn't working
Hi, I downloaded the app to test my new course as a test-student using a different email address. The course works fine on the phones browser. But it doesn't work using the app.…
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Communication
All comments that Pru makes to other participants come through on my course and are clogging up my email.
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Having Join In issues & Setting Specific Access Dates
Good Day! I finally published my course. Very excited and my student is too! Unfortunately, we are running into a few issues. It could be how I'm configuring dates or sign in,…
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Introduction
I have a problem in uploading photo, I've clicked the upload button but then nothing comes out.
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Dragging widgets on a page not working
Can't drag widgets on a page. Tested in Chrome and Safari. BUFF-2529
- Fixed
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Issue deleting files from file widget
A user reported that they were not able to delete files from the file widget in their course. When they click "remove" next to the file, they are prompted with a message that reads "delete undefined?…
- Fixed
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Text popup blocking View button
Hello there! When mousing over a page thumbnail in Edit mode, a small block of text pops up and blocks the 'View' button meaning it can't be clicked (see image).…
- Fixed
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Course Content Inaccessable
I have enrolled in a course but I don't seem to be able to access the content. Is this course still available?
- Solved
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Error 500 when trying to add widgets
When trying to add widgets, some user/s are experiencing an Error 500. BUFF-2434
- Fixed
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