The name on the certificate verification

I have seen that the name mentioned in the verification page is not the display name. I have filled the signup using the google suggestions and it filled my name as highschool.…

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Auditing the course and cannot progress from one module to the next

I am having an associate audit my course before I take it live. He cant move from one module to the next. It does not matter if he completes all the task. My course details are: https://www.…

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Survey and quiz function not working for android

Did a trial run on android and found the survey and quiz was unable to see. The iphone/ios is able to view the survey and quiz. Can you please help?

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Unable to complete the course USM MOOC - Digital Leadership

I am unable to complete lesson 6 ( Digital workforce environment ) of Module 2 ( Health Security and Accessibility ) of the course Digital Leadership of USM MOOC as the video in that lesson is not…

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Can't move between modules

My course is being audited by my business parter. I have made sure to unclick the box that says "counts towards progress" so he can move from one page to another and from one module to another.…

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Quiz function does not work

I am trying to add a quiz - short answer, and all i get is a blank space. I can't add any text.…

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Not able to complete course because my answer is not posting, it' showing some error.

From past one day it's showing this.

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Unable to complete course

Hi, I'm not able to complete Embracing technology in healthcare course. 95% complete. Video Conference etiquette page: no link to content Incorporating Telehealth in business as usual: 3/5 complete,…

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Answer boxes and Multiple Choice Questions & Answers Not On Macbook Pro?

Greetings, At the bottom of the pages requesting me to type an answer, view multiple choice questions, etc. None of these are viewable and cannot be clicked on anywhere on my macbook pro.…

Cert issue

Hi How to I get the cert hemah bicara hemah belanja

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Hello!!

I did everything in the welcome part but it is still incomplete. Where do I give the feedback?

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I have completed Week 2 Checklist but it isn't updated in my Home Page

I've tried to log off and log in again, refresh the screen, navigate through all the pages of the lesson again... nothing happens! Many thanks

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How to get certificate after 100% course completion?

Please guide me to get my course completion certificate.…

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It’s stuck again 😶

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Subtle, but useful notification for posts now missing from Student Assessments.

On a specific assessment, as you drill into the student and the submissions for that assessment, the comment notification used to turn black when there was a new comment posted on the submission.…

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Frozen screen

The course froze about a 1/4 of the way through and won't let me finish

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I suddenly cannot access the open learning web in my laptop and phone. Can OL respond what is happening right now ?

Please take an action to this huge bug as many student unable to access the web in laptop. This cause a huge impact to our study. Please take quick action to it! Thx.

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error

i cant view my assignments because of this error

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Unable to access OL expect the chat window

Hi, two of my students are having trouble with OL this morning. Apparently they can't open anything expect the chat window. I told them to restart their devices then login again but this hasn't…

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Module comments not working

Hi, I finished everything but it wont let me finish my "about you" page which for some reason is compulsory but doesnt have a comment box for me to do it.

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