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Auditing the course and cannot progress from one module to the next
I am having an associate audit my course before I take it live. He cant move from one module to the next. It does not matter if he completes all the task. My course details are: https://www.…
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Survey and quiz function not working for android
Did a trial run on android and found the survey and quiz was unable to see. The iphone/ios is able to view the survey and quiz. Can you please help?
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Quiz function does not work
I am trying to add a quiz - short answer, and all i get is a blank space. I can't add any text.…
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It’s stuck again 😶
- Answered
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Subtle, but useful notification for posts now missing from Student Assessments.
On a specific assessment, as you drill into the student and the submissions for that assessment, the comment notification used to turn black when there was a new comment posted on the submission.…
- Answered
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Unable to access
Hi. I have an assignment due today and I can't access it. Can you help to solve this issue?
- Fixed
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I suddenly cannot access the open learning web in my laptop and phone. Can OL respond what is happening right now ?
Please take an action to this huge bug as many student unable to access the web in laptop. This cause a huge impact to our study. Please take quick action to it! Thx.
- Answered
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Unable to access OL expect the chat window
Hi, two of my students are having trouble with OL this morning. Apparently they can't open anything expect the chat window. I told them to restart their devices then login again but this hasn't…
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How to get certificate after 100% course completion?
Please guide me to get my course completion certificate.…
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INcomplete course ?
I can't find out what needs to be done to get past the 86% completion of the diversity, inclusion and special needs groups course. It has not further arrows to link forward to ?
- Solved
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Module launch stuck at Initialising Tracking
I click on the launch module button which opens a new window which has been stuck at 'Initialising Tracking'. Have tried a different browser and on private mode to no avail.
- Fix Pending
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Module comments not working
Hi, I finished everything but it wont let me finish my "about you" page which for some reason is compulsory but doesnt have a comment box for me to do it.
- Answered
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https://www.openlearning.com/courses/standard-1-australian-professional-standards-for-teachers/
Hi I can't complete first part as it says 1.1 is not complete but I have answered both questions and there is nothing else to do on the page. I can't go to part 2 and do the quiz to get certifictate.…
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Can't move to next module
Won't allow me to move to next module although I've completed it it still won't allow me to move on.
- Answered
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log in issue
I have logged in to the platform. Then I clicked the notifications tags. I was automatically logged out and go to the log in and password page.
- Fixed
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Have completed a module but it says I haven't
Hi...just flagging that i completed the unit of wall treatments ( unit 3.7) in module 3. However the module is saying that I haven't completed it. Can you please sort this out. Kindest regards Emma
- Answered
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Understanding Ageing course
A click and drag section in the wrap up part of “Understanding Ageing” has disappeared before I completed it. Without that I am unable to complete the short course.
- Answered
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Omnaya - IPC course error message
Hi, hoping my chat from this route makes it to Omnaya. Jenn
- Answered
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Unable to complete course
Hi, I'm not able to complete Embracing technology in healthcare course. 95% complete. Video Conference etiquette page: no link to content Incorporating Telehealth in business as usual: 3/5 complete,…
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Hello!!
I did everything in the welcome part but it is still incomplete. Where do I give the feedback?
- Answered
Content aside
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