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Unable to access the content of my lecture notes and exercises.
It would seem that I can't receive the notes and exercises on my end but I'm able to review the content courses without trouble. It would show an small empty page with 'comments loading'.
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No video in certain chapter.
My internet connection is totally okay as you can see below. This happens for almost few months already. Please fix it...
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Group space doesn't appear on a page
A student is unable to access the small group activity at the bottom. Link to the page
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i cannot open uum mooc
hello, may i know why i cannot access uum mooc? previous semester i am using it and it works well. but this semester i cannot open it ask me to check with my course administrator.…
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Unable to upload files
I am unable to upload activity files. The issue is the same for any type of file and I have tried with doc, ppt and text.
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The Certificate for Safer Churches won't download.
Please can you help? I keep getting the HTTP error 404 screen whenever I try to download my certificate. I really need this certificate today to finalise an application.
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Having issues with sharing video files
Hi. I have been experiencing issues with trying to upload a video file. After uploading the video file, this pop-up window appears. Upon completion, the share file location becomes this and prompts…
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Not Receiving Notifications (Mobile)
OL's mobile app (iOs) doesn't notify me of any updates. I have to manually check within the app everything to see if I missed anything out. Even if there's updates, the app will fail to notify me.…
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Video cannot working
Dear Open learning team, Can you help me how to solve my problem - my video cannot working. Thank you https://www.openlearning.com/courses/public-health-ldh20102/homepage?moduleSet=Module%207
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Mobile App has a "JSON decode" error on login
Upon logging in I get a popup saying that there was a JSON decode error - seems to be trying to decode an HTML response (possibly an HTTP error - e.g. 400 or 500) choking on the first "<" of an…
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Problem Processing Enrolment
Everytime i click on joining the course, it just tells me there is enrolment problems. And that i should contact support. https://gyazo.com/2109ee44ffcea39153ec2e2c2f0d25d0
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Mr shukri
This part need to fix... they not work propery.. and we all cant finish that course.. The is: IoT.. internet of things
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Major Platform Issues
Hello Support Team, We have been having major tech issues over the past month or so. At first, it was an issue with the default commnents section. When I created the course,…
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Error on the task
I cant get a tick but I have complete all the activities . https://www.openlearning.com/upsilearn/courses/kah1043/teaching_strategies
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Didn't get a tick
https://www.openlearning.com/upsilearn/courses/kav1033/instrumen_untuk_penilaian_seni
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Clinical antibiotic stewardship for South Africa: Multiple choice quizzes still not loading
Hi! I know the problem of the MCQs on the course have already been reported, but I’ve noticed that the problem still persists. Is there possibly a timeline of when the MCQs will be available again?…
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'Can't reach this page'
This above message keeps appearing each time I try to participate in/do an activity in the course I started. I have refreshed the page several times and even tried to open else where but nothing is…
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Students unable to join a course with a correct activation code
Reported by Sophea The 🐛👸🏻 Course affected: https://www.openlearning.com/mylearningservices/courses/online-onboarding/ Issue / Sophia's report: The course has classes setup with access code.…
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Some weekly components not realising that they're finished
There are some components each week that do not show that I have finished them - for example: the Week 6 checklist. It says I havent finished it, when obviously i have.…
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