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NO TQI hours logged
Hi there I completed the money smart (primary) unit but have yet to see it logged in my TQI portal. Why is this? Kyle Tenkate
- Solved
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How to online my course?
I click this button for online its automatically turn offline how to online my course please help me..
- No Fix Planned
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Cancelled Subscription but still getting charged
I cancelled by account about two and a half months ago but I'm still being charged for this service. Can you please assist?
- Solved
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Progress not updating
Hi, Simple site, where users read the page and click "I have read this page" to continue. Although the application remembers that a user has read the page,…
- Solved
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My task showed incomplete even though i had completed it.
Please solve this thing. I can't get my certificate.
- Solved
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In the page editor modal, the header banner is broken (all white)
Issue Summary When I go to the page editor modal from Course Setup > Content and click Edit, the course banner should display at the top of the page. Currently, the banner does not show and instead,…
- Fixed
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Joc si poveste
- Solved
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Students posts not appearing
I need help. I received notifications saying that students posted. I could read the post (it appears as pop-up) when I clicked the link. But when I go to the particular page/ section,…
- Solved
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Major Platform Issues
Hello Support Team, We have been having major tech issues over the past month or so. At first, it was an issue with the default commnents section. When I created the course,…
- Solved
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I cannot access into my course Competency2019
Dear Sir/D\Madam, I am learning in a course: CBE Vietnam (Vietnamese) in a workshop in Hanoi Vietnam hold by Mrs. Megan Collins from Melbourne University.…
- Solved
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Open learning down?
Is Open Learning down at the moment? We can't access any of our courses, via a computer or via the app.....
- Fixed
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Matching Widget on Mobile Version
Hello, I am hoping to have my course be available on mobile devices, but the matching widget doesn't seem to work. Is there a fix for this?
- Solved
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Mr shukri
This part need to fix... they not work propery.. and we all cant finish that course.. The is: IoT.. internet of things
- Solved
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Course announcements
I want to do this: https://help.openlearning.com/t/36pnqp/how-do-i-send-a-course-announcement But I don't have course announcements on my navigation. How do I get this?
- Solved
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Tasks Not Counted/No Cert
I have accomplished all the tasks in my course, and the activity bar has listed all the activities completed. I have also received my badge. However, there is one video that simply refuses to be…
- Solved
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help needed to create url
I am taking a course to create my own course but stuck at this page as there is no facility or cannot find the box to create my new url. Seen video several times.. https://www.openlearning.…
- Solved
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Technical Issues with Comments & Locked Modules
Having some tech issues with my courses: With: https://www.openlearning.com/courses/coach-training-for-beginners/homepage?moduleSet (YR2019COACH1B) My student said she cannot access any of the…
- Solved
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Certificate will not download
No matter how many times I click on the download link, I get “something went wrong” and no certificate. Kenneth Jones
- Fixed
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Glitch in assessment
The system is marking this as incorrect. I have tried typing in all lower case, switching the answers around, refreshing.
- Solved
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Our course that we put up now not available
Hi there. We have course for our staff - when we click on the course it says we don't have permission to view. We paid for the new subscription. Any help?
- Solved
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Code Club in the Classroom
Hi, I can't complete module 1 - introduction in code club in the classroom. I can enter in my name, school, etc and answer the second part (where I need to answer 3 questions) but when I try to hit…
- Solved
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No Activities tab
Hi there. I cannot see the usual "Learning Activities" tab in some of my courses including for example: https://www.openlearning.com/aisnsw/courses/familiarisation-pdhpe/HomePage
- Solved
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Course problem
I have several classes in my course. Most of them have an activation code, but there are also paid classes. When I give people the link, so they can use their activation code,…
- Solved
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Fixed and Solved IssuesSee which issues we've resolved and fixed.