Hi there openlearning. I'm aware that my colleague Kevin O'Gorman currently has a ticket with this issue but we've decided that I will take over talking to you if that's ok? So he will discontinue his ticket.

In both openlearning 1.0 courses and openlearning 2.0 courses we are receiving a growing number of complaints from participants that cannot post comments. I've attached what they see. I was able to replicate the issue in both IE and Chrome, but in both cases it was in an "in private" or "incognito" browser. In the normal browser the commenting worked as expected.

So here are the steps to replicate.

1. Log out of openlearning. (Not sure if this matters, but perhaps go to account setting and make sure you log out all instances just to be sure)

2. Open a private or incognito window.

3. go to https://www.openlearning.com/aisnsw/courses/ddl1/Activities/IntroduceYourself

4. Try desperately to post a comment :)

The attached screenshot shows what happens. Note that this error only occurs in private or incognito.

 I want to emphasise that this is also happening in openlearning 2.0 and we have had teachers on a range of browsers and operating systems have this issue. We have replicated it in two browsers.

We doubt that all of the teachers who have experienced this issue are using private browsers (if only they were - we could simply tell them not to use an in private browser) , but could there be a specific security setting they need to change in their browser in order to post a comment? 

As mentioned we are getting quite a stream of complaints and it is a sensitive time of the year for us as schools and teachers rely heavily on us during this time so I hope this information helps you shed light on a possible remedy?