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Welcome to the OpenLearning Help Community!
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Intan Goyana
facilitator
Intan.2
Customer Success
Jakarta
Joined
09 Jan 2021
19
posts
2
likes received
0
followers
Latest Posts
Re: Files take infinite time to load/not loading at all
Hi Siau Eu Shing, thank you for your message. In order to investigate further, can you please send us a message to support@openlearning.com with more details as follow:…
Intan Goyana
facilitator
Customer Success
Intan.2
3 yrs ago
Report an Issue
Answer
Reported - view
Re: assignment submitting problem
Hi Leyi, Thanks for your reply. I have replied to you via email 🙂 Thank you!
Intan Goyana
facilitator
Customer Success
Intan.2
3 yrs ago
Report an Issue
Reported - view
Re: uploading image
Hi Christina, Thank you for reaching out to OpenLearning. To assist you further, would you please send an email to support@openlearning.com with more details?…
Intan Goyana
facilitator
Customer Success
Intan.2
3 yrs ago
Ask the Community
Answer
Reported - view
Re: Can I get a certificate for doing a course?
Hi @ABDUL RAHMAN BIN SHAARI Omnaya is not on duty yet, is there something we can assist you with? Please feel free to reach out at support@openlearning.com Thank you.
Intan Goyana
facilitator
Customer Success
Intan.2
3 yrs ago
Choosing Courses
Answer
Reported - view
Re: Can I get a certificate for doing a course?
Hi @Dhivyaa Chandra , thank you for your message. For the course you're taking, the certificate will be automatically issued upon completion of the course.…
Intan Goyana
facilitator
Customer Success
Intan.2
3 yrs ago
1
Choosing Courses
Reported - view
Re: Ayuda!! Aplicación Movil No Responde
Dear @Dra Carmen Ranalli Morrison thank you for the explanation. I have sent you an email to inquire further about the challenge, please have a look. Thank you.
Intan Goyana
facilitator
Customer Success
Intan.2
3 yrs ago
Report an Issue
Reported - view
Re: course not completed
Hi Wanie, Thank you for your message. Could you please send the name of the course/URL to support@openlearning.com ? We will reply from there. Thank you, we look forward to your response.
Intan Goyana
facilitator
Customer Success
Intan.2
3 yrs ago
Report an Issue
Reported - view
Re: Certification not showing in the app, shows you must complete the course to gain the certificate even when i have completed the course
Hi @Aryan Vakhare this is Intan stepping in because Alenka is away at the moment. I've checked on the course and read that you've completed the course.…
Intan Goyana
facilitator
Customer Success
Intan.2
3 yrs ago
Report an Issue
Answer
Reported - view
Re: What can I do on the mobile app?
thank you 😀
Intan Goyana
facilitator
Customer Success
Intan.2
3 yrs ago
Mobile App Tips and Feedback
Reported - view
Re: Need permission
Hi @Marleni jinonis thank you for the URL on the course Course: iKurnia Autisme : Asas Autisme. I have sent you an email, please have a look. Thank you.
Intan Goyana
facilitator
Customer Success
Intan.2
3 yrs ago
1
Report an Issue
Answer
Reported - view
Re: What Facebook knows about you. ( COURSE)
Hi @Elizabeth Omweno yes, we've contacted the course's admin again to follow up. Hopefully, they'll respond soon. Thank you for your patience 🙏
Intan Goyana
facilitator
Customer Success
Intan.2
3 yrs ago
Report an Issue
Reported - view
Re: Hi, I can't completing the course
Hi Marlaney, Thank you for your message, I have sent an email to you. Kindly have a look, thank you.
Intan Goyana
facilitator
Customer Success
Intan.2
3 yrs ago
Report an Issue
Reported - view
Re: Dementia care for the care worker
Hi Gladys, Glad to hear that. Your certificate should have been emailed to you automatically once you reached 100% completion in your course. You can also download your certificates from here upon…
Intan Goyana
facilitator
Customer Success
Intan.2
3 yrs ago
Report an Issue
Reported - view
Re: What Facebook knows about you. ( COURSE)
Hi Elizabeth, Thank you for reaching out. After checking, there seems to be an issue with the course's setting 'What does Facebook know about you?' we'll send a message to the course's admin UTS to…
Intan Goyana
facilitator
Customer Success
Intan.2
3 yrs ago
Report an Issue
Reported - view
Re: Can’t complete a section
Hi Zoe, Thank you for your message. After checking on the course, I noticed you have completed the course successfully. Congratulation! 🎉 Please feel free to reach out if you have further questions.…
Intan Goyana
facilitator
Customer Success
Intan.2
3 yrs ago
Report an Issue
Reported - view
Re: Dementia care for the care worker
Hi Gladys, Thank you for reaching out to the Community. You're almost there! I've managed to go to the Activity, ticked the answer, and managed to get the right answer.…
Intan Goyana
facilitator
Customer Success
Intan.2
3 yrs ago
Report an Issue
Reported - view
Re: I can't complete/answer the test cause the test only shows until question.11
Hi Ivyhana, Thank you for the message. After checking, I can see that you've completed the course and have been certified. Congratulations! If you have further questions please feel free to let us…
Intan Goyana
facilitator
Customer Success
Intan.2
3 yrs ago
Report an Issue
Reported - view
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