Alenka Prezelj's Profile - OpenLearning Help Community

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Re: unable to try again the quiz
Hi there! You can simply click and drag the word in the wrong column to the other column, and then click on Check answers again when you're done.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Ask the Community
- Reported - view
Re: How do I use groups on OpenLearning?
@Ng Chia Yit Hi there! To change the group photo, you will need to go to Group dashboard and then click on the icon.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Groups
- Reported - view
Re: masalah completing kuiz
@Intan Yob Congrats, you have completed the course!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Ask the Community
- Reported - view
Re: Stuck at 78%
Hi Noor Asmadi, On each of the incomplete pages, make sure you: Read through all of the course material all the way to the bottom of the page Watch each video all the way to the end.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Ask the Community
- Reported - view
Re: I couldnt log in the course back after I suddendly on my way to complete them about 90%
Hi Emilia, I see you have managed to complete the course. Congrats! :) If there's anything else you need assistance with, please let us know.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Ask the Community
- Reported - view
Re: To continue the course
Hi @SEE BEE ! Please click on the green progress bar at the top right of your course page in order to check which pages are incomplete. On each of the incomplete pages, make sure you:…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Ask the Community
- Reported - view
Re: Certificate problem
@Erica Fame A Ronquillo Unfortunately, this course does not offer a certificate.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Quiz not visible
Hi @Teh Jen Ai , We're aware there's currently a slight technical issue with the quizzes when accessed on the mobile. There is a workaround of making the quizzes work on mobile - you need to enable…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: how to know that i have completed the module
Hi Zurina, congrats, you have completed the course! :) Just to clarify, you can see this by looking at the green progress bar on top right. If you click on it,…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Ask the Community
- Reported - view
Re: Modul 3
Hi Rohana, I see you have now completed the course, congrats!
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Ask the Community
- Reported - view
Re: Change portal url
Hi, there is no way to change URL, but you could create a new portal and move the courses to the new one.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Ask the Community
- Reported - view
Re: ACC Volunteer Essentials
Hi Linda, It would be best to contact the course staff directly. You can email them at eTraining@safercommunities.net.au
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Ask the Community
- Reported - view
Re: NESA Accreditation
Hi Stewart! Your PD hours should be uploaded to NESA within 30 days of completion. This is done by the course facilitators. If you have any further questions regarding this,…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Ask the Community
- Reported - view
Re: How do email and platform notifications work?
@LAU YEN CHIEW Hi Lau, how can we help?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Account Settings
- Reported - view
Re: Unable to upload Documents
@ZURAIDA BT HASSAN Hi Zuraida, how can we help?
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Adding course admins - potentially dangerous

As a portal administrator, I'd like to keep my portal and courses public. However, I find that the process for adding administrators can be tricky and potentially dangerous.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- updated 4 yrs ago
- 50
- Suggest a Feature
UPDATE! Message for anyone who completed the course but did not receive a certificate!

Dear all, there are some technical issues with the certificates right now. Rest assured, as soon as the issues are fixed, if you have reached 100%, you will receive your certificate.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- 16
- Ask the Community
- Solved
- Solved
Re: Can not log in
Hi, your certificate has been issued, you can download it from here.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: Certificate
Hi, your certificate has been issued. You can download it from here.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Ask the Community
- Reported - view
Re: Marking?
Hi Chelsea, thank you for contacting OpenLearning Customer Success, the platform where the course you're taking is hosted. For any course-related questions, please contact the course staff directly.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Ask the Community
- Reported - view
Re: answered but the progress is not update
Hi Maimunah, you can check on your progress page which pages you still need to complete:…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: WHY?
@sahrul bin tahiri Hi there, you still need to complete this page: https://learn.akpk.org.my/courses/hemah-bicara-hemat-belanja-2/membina_kekayaan/ If you click on the progress pie,…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view
Re: cannot login again..because last 2 day ago i did not finish this activity..how?can help me please.how to continue again
When you are finally logged in, click on the globe icon on top. You will then see the course on the drop-down menu.
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Ask the Community
- Reported - view
Re: cannot login again..because last 2 day ago i did not finish this activity..how?can help me please.how to continue again
@AREN ANAK AMIT Hi, you can reset your password here: https://www.openlearning.com/accounts/forgot-password/
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Ask the Community
- Reported - view
Re: Quiz, credit card unablento drag and drop the answer
@WAN HAWA DAMIA BINTI WAN RASNI OpenLearning just hosts the course you are taking. We did not create the course and we don't facilitate it. I'm afraid we can only help you with technical issues.…
- Customer Success & Onboarding Team Leader at OpenLearning
- Alenka_Prezelj
- 4 yrs ago
- Fixed and Solved Issues
- Reported - view

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Welcome to the OpenLearning Help Community!

OpenLearning Help Community

Alenka Prezelj

Re: unable to try again the quiz

Re: How do I use groups on OpenLearning?

Re: masalah completing kuiz

Re: Stuck at 78%

Re: I couldnt log in the course back after I suddendly on my way to complete them about 90%

Re: To continue the course

Re: Certificate problem

Re: Quiz not visible

Re: how to know that i have completed the module

Re: Modul 3

Re: Change portal url

Re: ACC Volunteer Essentials

Re: NESA Accreditation

Re: How do email and platform notifications work?

Re: Unable to upload Documents

Adding course admins - potentially dangerous

UPDATE! Message for anyone who completed the course but did not receive a certificate!

Re: Can not log in

Re: Certificate

Re: Marking?

Re: answered but the progress is not update

Re: WHY?

Re: cannot login again..because last 2 day ago i did not finish this activity..how?can help me please.how to continue again

Re: cannot login again..because last 2 day ago i did not finish this activity..how?can help me please.how to continue again

Re: Quiz, credit card unablento drag and drop the answer

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