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Giving email permission to institutional course providers on OpenLearning


All learners joining a course from an institution via the course landing page are asked for permission to share their primary OpenLearning email address with the course provider, including future primary email address changes.


There are a few reasons why the course provider may need to know a learner’s email. For example:

  • Communication and engagement

                - Clarifications regarding course prerequisites and expectation

           - Announcements regarding content and timelines change

                - Replies to any course and content related queries       

  • Assessment purposes 
  • Learner performance

  • Internal data or record keeping


1. New learners joining a course via the course landing page will be prompted with a permission request to share their email address with the course provider prior to proceeding to the course.

 

2. Learners already enrolled in a course will be prompted with a pop-up box permission request on the course homepage, where they have to select a mandatory checkbox to continue. By checking this box, the learner agrees to share their primary email address with the course provider. 

   

For both new and existing learners, providing email permission is mandatory in order to join a course or continue accessing a course under an institutional course provider. 


Learners have the ability to withdraw email permission via their OpenLearning Account Settings

   

 

The Email permissions section in the learner’s Account Settings lists all institutional course providers who have been granted permission to see the learner’s email address. When clicking on the Withdraw permission button against each of these providers, there will be a confirmation pop-up box, which then proceeds to remove the learner’s email address from the consent registry of that institution. 

    

⚠️ Warning: Withdrawing email permission means the learner will be unenrolled from all courses under that institutional course provider. 


If you require more information, please contact the Customer Success team via support@openlearning.com.

12 replies

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    • Mahmudah_Yahya
    • 2 yrs ago
    • Reported - view

    Agreed

      • Mahmudah_Yahya
      • 2 yrs ago
      • Reported - view

      Mahmudah Yahya 

    • Veronica_Costin
    • 2 yrs ago
    • Reported - view

    De acord!

    • AFIZAH_RAJUDIN
    • 2 yrs ago
    • Reported - view

    Agree to..

    • Jamiah_binti_mohd_saleh
    • 2 yrs ago
    • Reported - view

    Agree

    • Vira_Fernandes
    • 1 yr ago
    • Reported - view

    Agree

    • Norihan_Razap
    • 1 yr ago
    • Reported - view

    Agree ✔️

    • Dr_Dannielle_Kolos
    • 1 yr ago
    • Reported - view

    Need more information about sharing of data and privacy policies of recipients.  

    • ZAWIAH_BINTI_KAMAD
    • 1 yr ago
    • Reported - view

    Agree

    • ZAINAB_BINTI_ISMAIL.2
    • 5 mths ago
    • Reported - view

    Agree

    • andisalbiah
    • 5 mths ago
    • Reported - view

    agree

    • Chin_Teck_Hean
    • 1 mth ago
    • Reported - view

    Agreed

Content aside

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