How do chat notifications work?

OpenLearning's chat (or direct messaging) feature allows users enrolled in the same cohorts to send private messages to one another.

  • Online mode
  • Offline mode


If another user sends a message to you while you're in online mode, the pop-up window will appear immediately.



If someone sends you a message while you're in offline mode or simply not logged into OL at the time, OpenLearning sends a system email about the unread chat messages approximately 1-2 days after the message has been left.



If a user sends a chat message to you while your chat is in online mode but you are not on OpenLearning's website, the pop-up window with the chat message will appear for you the next time you log into OpenLearning.

Related article(s):

How do I enable chat (or direct messaging)?

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