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How to renew or reactivate a canceled self-served subscription?
In this article How to renew or reactivate a subscription/plan When will I get access to my portal and courses when I renew my plan? Partners who pay via the invoice At any point in time,…
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How do I subscribe to a Starter or Institution plan?
This article explains how you can subscribe to a self-serve plan. If you prefer to subscribe and pay via invoice, please get in touch with sales@openlearning.com.…
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How do I update my plan?
In this article Self-serve partners Partners who pay via the invoice If I update my plan before my subscription renewal date, do I get a refund for the unused months?…
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How do I switch from a monthly to a yearly subscription (or vice versa)?
In this article What happens when I switch billing cycles prior to my subscription’s renewal date? Pricing calculation example(s): Monthly to Yearly (Australian/International) example Example of how…
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How do I cancel my subscription/plan?
In this article.. General cancellation information How to cancel a subscription / plan I don't see the option to cancel my plan How to cancel a Teach subscription?…
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How do I check how many available educator seats I have?
The number of educator sets under your subscription depends on your plan. For details, please refer to our Pricing page. To check how many educator seats under your subscription are currently taken:…
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What counts towards my learner usage?
In this article What is learner usage? What is a class? What if a single user is enrolled in multiple classes? What is my usage limit? What if a learner is removed and re-enrols?…
Public documentation regarding billing and subscriptions.