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Having Join In issues & Setting Specific Access Dates
Good Day! I finally published my course. Very excited and my student is too! Unfortunately, we are running into a few issues. It could be how I'm configuring dates or sign in,…
Dawn Reid
Dawn_Reid
2 yrs ago
23
replies
133
Dawn Reid
2 yrs ago
Fixed and Solved Issues
Solved
Solved
Unable to access the content of my lecture notes and exercises.
It would seem that I can't receive the notes and exercises on my end but I'm able to review the content courses without trouble. It would show an small empty page with 'comments loading'.
Mashal Ramzi
Mashal_Ramzi
2 yrs ago
21
replies
189
1
adiirfan
2 yrs ago
Fixed and Solved Issues
Solved
Solved
UPDATE! Message for anyone who completed the course but did not receive a certificate!
Dear all, there are some technical issues with the certificates right now. Rest assured, as soon as the issues are fixed, if you have reached 100%, you will receive your certificate.…
Alenka Prezelj
Customer Success
Customer Success Advocate
Alenka_Prezelj
10 mths ago
19
replies
148
5
Muhammad hafiz bin khairul anuwar
10 mths ago
Fixed and Solved Issues
Solved
Solved
Thumnails don't work
When trying to add an image to a thumbnail the programme gets stuck. All I see is the rotating circle that you have to wait. Anyone else have this issue?
Jochem Burghouts
Making Golf Interesting and Exciting
Jochem_Burghouts
2 yrs ago
18
replies
129
Alenka Prezelj
Customer Success
2 yrs ago
Fixed and Solved Issues
Solved
Solved
WHY?
I'VE ANSWERED ALL THE QUESTIONS SEVERAL TIMES, YET I STILL GOT 92%. ????? WHEN CAN I COMPLETE THE TASK AND GET MY CERTIFICATE?
DURAHIR BINTI KAMARUDDIN
DURAHIR_BINTI_KAMARUDDIN
11 mths ago
15
replies
37
Alenka Prezelj
Customer Success
10 mths ago
Fixed and Solved Issues
Solved
Solved
(Probably?) Technical issue in "Wastewater Technology"
Hello, When studying the abovementioned MOOC I got an error when doing the exercises associated to module 1. Not quite sure if it is a glitch or an error from my side.…
Iris Soliman
Iris_Soliman
1 yr ago
15
replies
22
Alenka Prezelj
Customer Success
1 yr ago
Fixed and Solved Issues
Solved
Solved
report problem
stuck at 83 ...i dont know what to do. please help
Nor Aznim binti Abdullah
Nor_Aznim_binti_Abdullah.1
10 mths ago
13
replies
32
2
Omnaya Omar
Customer Success
10 mths ago
Fixed and Solved Issues
Solved
Solved
Unable to complete a course
Trying to complete Financial literacy 101A. In module 3 - life events and you, I have now posted an answer 3 times, including logging onto the system in google chrome.…
Michael Guy Lockyear
Michael_Guy_Lockyear
2 yrs ago
13
replies
141
Omnaya Omar
Customer Success
2 yrs ago
Fixed and Solved Issues
Solved
Solved
participants cannot post comments
Hi there openlearning. I'm aware that my colleague Kevin O'Gorman currently has a ticket with this issue but we've decided that I will take over talking to you if that's ok?…
Tal Greengard
Tal_Greengard
2 yrs ago
12
replies
89
Tal Greengard
1 yr ago
Fixed and Solved Issues
Solved
Solved
Progress percentage problem
I have already answered and posted my answer but my progression is still not complete. Why?
Nur Farhana Hasiri
Nur_Farhana_Hasiri
11 mths ago
11
replies
92
Alenka Prezelj
Customer Success
8 mths ago
Fixed and Solved Issues
Solved
Solved
RBT Course Issues....Help please
Off and on, I have had several problems; the Module will not open, inability to click on an answer, inability to upload worksheet responses, not to mention the issues with the spaghetti noodle…
Darri Henderson
Darri_Henderson
1 yr ago
11
replies
43
Alenka Prezelj
Customer Success
1 yr ago
Fixed and Solved Issues
Fixed
Fixed
Failed to upload file due to the restriction
Im having problem in uploading pdf files. Previously there is no issue on this but now it says 'access to this page is restricted'. May i know why? Im the administrator for the page but my access is…
Wan Nur Hidayati Wan Sulaiman
wannurhidayati
2 yrs ago
11
replies
148
Brooke Hahn
2 yrs ago
Fixed and Solved Issues
Solved
Solved
There are empty columns when exporting survey data
It appears that Display text now appear in survey exports. This results in empty columns and, depending on how surveys have been designed, duplicates of questions.…
E.
Eikris_Biala
2 yrs ago
11
replies
133
Alenka Prezelj
Customer Success
2 yrs ago
Fixed and Solved Issues
Fixed
Fixed
No video in certain chapter.
My internet connection is totally okay as you can see below. This happens for almost few months already. Please fix it...
DAYANGKU ASMAH BINTI AWANG OSMAN
DAYANGKU_ASMAH_BINTI_AWA
2 yrs ago
11
replies
112
1
NURUL HANIN BINTI MOHAMED NOOR
2 yrs ago
Fixed and Solved Issues
Solved
Solved
Cannot complete the course!
Kindly assist ASAP. Thank you.
Saiful MSTA
Saiful_MSTA
3 mths ago
10
replies
35
GOH WEI JIAN MSTA
1 yr ago
Fixed and Solved Issues
Fixed
Fixed
my completion rate dropped by itself?!
yesterday I completed my online course to 99% (I couldn't finish it because the personal interview questions got stuck at 26/27 - even though I had answered ALL the questions).…
Alena
Alena
2 yrs ago
10
replies
103
Alena
2 yrs ago
Fixed and Solved Issues
Solved
Solved
Incorrect completion bar
Why does the bar in the top right say I have only completed 93%of the week's work and why won't module 1E accept my completion of this unit? I have received an email to say the unit is completed
Rosemarie Hughes
Rosemarie_Hughes
2 yrs ago
10
replies
107
Ammar Hafiffi Bin Mohamad Isa
2 yrs ago
Fixed and Solved Issues
Solved
Solved
Error message when trying to access the course
Hi, I received an invitation to an OpenLearning group via email and get an error message ("Something went wrong...") when I try to access it. I've tried de-/re-activating my account so far,…
Jade Ruaya
Jade_Ruaya
4 mths ago
9
replies
68
1
Deb M
1 yr ago
Fixed and Solved Issues
Solved
Solved
I am Elizabeth Catherine Mayall
I am struggling with Genomics module 4 matching up the correct rules for variants.
Elizabeth Mayall
Elizabeth_Mayall
1 yr ago
9
replies
22
Shannen Bradford
facilitator
9 mths ago
Fixed and Solved Issues
Solved
Solved
The videos can't be played hence I have problem completing the course.
The links of the videos that can be played.. 1. https://www.openlearning.com/courses/teaching-by-design/meta_cognition/ 2.…
Thiagaletchumi
Thiagaletchumi
1 yr ago
9
replies
28
Alenka Prezelj
Customer Success
11 mths ago
Fixed and Solved Issues
Fixed
Fixed
Wrong Answer
Hello Team I had enrolled for internal Auditing 1 course, i am finding difficult to complete one crossword in Risk based Audit and i guess the answer is dissemination but it is not showing up it as…
Arun Khatri
Arun_Khatri
1 yr ago
9
replies
27
Rachel Frazee
1 yr ago
Fixed and Solved Issues
Solved
Solved
can't complete the activity
I already complete the activity but I still can't get 100% because of part3 - preparing the speech
NURUL NATASHA BINTI ARIFFIN
NURUL_NATASHA_BINTI_ARIF
2 yrs ago
9
replies
144
khairulkhairiz
2 yrs ago
Fixed and Solved Issues
Solved
Solved
Quiz problem
Please help me i want to open the class' quiz but i can do that quizzes
Nurul Atiqah
Nurul_Atiqah
10 mths ago
8
replies
55
2
Aini B Kifli
9 mths ago
Fixed and Solved Issues
Solved
Solved
Students: "You do not have permission to view this page"
When my students go to take my course, it comes up with an error message, "You do not have permission to view this page". From my end, my course status is "Online" and Enrollment is "Public".…
Ali Schuler
Ali_Schuler
11 mths ago
8
replies
43
Alenka Prezelj
Customer Success
11 mths ago
Fixed and Solved Issues
Solved
Solved
Bug - Unable to complete course
Hi, I'm unable to complete a course (Fundamentals of Cybersecurity) due to a bug on the page: Code Intercept - Security Breach. I've completed the tasks on the page but it's still showing as…
Tay Shan Ning
Tay_Shan_Ning
11 mths ago
8
replies
34
ROHANA BINTI MAT
11 mths ago
Fixed and Solved Issues
Fixed
Fixed
1
2
3
4
5
22
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Guide: Student Data
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LTI Tool Providers (embed or launch tools)
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Zapier (integrations platform)
OpenLearning APIs (for developers)
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