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Having Join In issues & Setting Specific Access Dates
Good Day! I finally published my course. Very excited and my student is too! Unfortunately, we are running into a few issues. It could be how I'm configuring dates or sign in,…
- Dawn Reid
- Dawn_Reid
- 1 yr ago
- 23 replies
- 131
- Dawn Reid1 yr ago
- Fixed and Solved Issues
- Solved
- Solved
Unable to access the content of my lecture notes and exercises.
It would seem that I can't receive the notes and exercises on my end but I'm able to review the content courses without trouble. It would show an small empty page with 'comments loading'.
- Mashal Ramzi
- Mashal_Ramzi
- 1 yr ago
- 21 replies
- 186
- 1
- adiirfan1 yr ago
- Fixed and Solved Issues
- Solved
- Solved
Thumnails don't work
When trying to add an image to a thumbnail the programme gets stuck. All I see is the rotating circle that you have to wait. Anyone else have this issue?
- Jochem Burghouts
- Making Golf Interesting and Exciting
- Jochem_Burghouts
- 1 yr ago
- 18 replies
- 123
- Alenka PrezeljCustomer Success1 yr ago
- Fixed and Solved Issues
- Solved
- Solved
(Probably?) Technical issue in "Wastewater Technology"
Hello, When studying the abovementioned MOOC I got an error when doing the exercises associated to module 1. Not quite sure if it is a glitch or an error from my side.…
- Iris Soliman
- Iris_Soliman
- 2 mths ago
- 15 replies
- 21
- Alenka PrezeljCustomer Success2 mths ago
- Fixed and Solved Issues
- Solved
- Solved
Unable to complete a course
Trying to complete Financial literacy 101A. In module 3 - life events and you, I have now posted an answer 3 times, including logging onto the system in google chrome.…
- Michael Guy Lockyear
- Michael_Guy_Lockyear
- 1 yr ago
- 13 replies
- 132
- Omnaya OmarCustomer Success1 yr ago
- Fixed and Solved Issues
- Solved
- Solved
participants cannot post comments
Hi there openlearning. I'm aware that my colleague Kevin O'Gorman currently has a ticket with this issue but we've decided that I will take over talking to you if that's ok?…
- Tal Greengard
- Tal_Greengard
- 1 yr ago
- 12 replies
- 83
- Tal Greengard8 mths ago
- Fixed and Solved Issues
- Solved
- Solved
RBT Course Issues....Help please
Off and on, I have had several problems; the Module will not open, inability to click on an answer, inability to upload worksheet responses, not to mention the issues with the spaghetti noodle…
- Darri Henderson
- Darri_Henderson
- 7 mths ago
- 11 replies
- 42
- Alenka PrezeljCustomer Success6 mths ago
- Fixed and Solved Issues
- Fixed
- Fixed
Failed to upload file due to the restriction
Im having problem in uploading pdf files. Previously there is no issue on this but now it says 'access to this page is restricted'. May i know why? Im the administrator for the page but my access is…
- Wan Nur Hidayati Wan Sulaiman
- wannurhidayati
- 1 yr ago
- 11 replies
- 138
- Brooke Hahn1 yr ago
- Fixed and Solved Issues
- Solved
- Solved
There are empty columns when exporting survey data
It appears that Display text now appear in survey exports. This results in empty columns and, depending on how surveys have been designed, duplicates of questions.…
- E.
- Eikris_Biala
- 1 yr ago
- 11 replies
- 130
- Alenka PrezeljCustomer Success1 yr ago
- Fixed and Solved Issues
- Fixed
- Fixed
No video in certain chapter.
My internet connection is totally okay as you can see below. This happens for almost few months already. Please fix it...
- DAYANGKU ASMAH BINTI AWANG OSMAN
- DAYANGKU_ASMAH_BINTI_AWA
- 1 yr ago
- 11 replies
- 112
- 1
- NURUL HANIN BINTI MOHAMED NOOR1 yr ago
- Fixed and Solved Issues
- Solved
- Solved
Cannot complete the course!
Kindly assist ASAP. Thank you.
- Saiful MSTA
- Saiful_MSTA
- 1 mth ago
- 10 replies
- 24
- GOH WEI JIAN MSTA1 mth ago
- Fixed and Solved Issues
- Fixed
- Fixed
my completion rate dropped by itself?!
yesterday I completed my online course to 99% (I couldn't finish it because the personal interview questions got stuck at 26/27 - even though I had answered ALL the questions).…
- Alena
- Alena
- 1 yr ago
- 10 replies
- 102
- Alena1 yr ago
- Fixed and Solved Issues
- Solved
- Solved
Incorrect completion bar
Why does the bar in the top right say I have only completed 93%of the week's work and why won't module 1E accept my completion of this unit? I have received an email to say the unit is completed
- Rosemarie Hughes
- Rosemarie_Hughes
- 1 yr ago
- 10 replies
- 107
- Ammar Hafiffi Bin Mohamad Isa1 yr ago
- Fixed and Solved Issues
- Solved
- Solved
Wrong Answer
Hello Team I had enrolled for internal Auditing 1 course, i am finding difficult to complete one crossword in Risk based Audit and i guess the answer is dissemination but it is not showing up it as…
- Arun Khatri
- Arun_Khatri
- 10 mths ago
- 9 replies
- 25
- Rachel Frazee10 mths ago
- Fixed and Solved Issues
- Solved
- Solved
can't complete the activity
I already complete the activity but I still can't get 100% because of part3 - preparing the speech
- NURUL NATASHA BINTI ARIFFIN
- NURUL_NATASHA_BINTI_ARIF
- 1 yr ago
- 9 replies
- 144
- khairulkhairiz1 yr ago
- Fixed and Solved Issues
- Solved
- Solved
Error message when trying to access the course
Hi, I received an invitation to an OpenLearning group via email and get an error message ("Something went wrong...") when I try to access it. I've tried de-/re-activating my account so far,…
- Jade Ruaya
- Jade_Ruaya
- 1 yr ago
- 8 replies
- 53
- Omnaya OmarCustomer Success24 min ago
- Fixed and Solved Issues
- Solved
- Solved
Unviewable video in "Arabic linguistics for Brainies"
Hello again. I noticed an unviewable video here. It's the one circled in black. Thanks again for your help. Cheers ;-)
- Iris Soliman
- Iris_Soliman
- 2 mths ago
- 8 replies
- 21
- Iris Soliman2 mths ago
- Fixed and Solved Issues
- Solved
- Solved
CONTEMPORARY GLOBAL & LEGAL ISSUES - Missing parts
Hello, I noticed there were some missing files in the first chapter of the abovementioned mooc..Please find enclosed a screenshot describing my issue. Already thanks for your answer and kind regards,…
- Iris Soliman
- Iris_Soliman
- 3 mths ago
- 8 replies
- 12
- Iris Soliman3 mths ago
- Fixed and Solved Issues
- Fixed
- Fixed
K-6 supporting students to succeed in literacy
Module 4 video 6 will not play
- Alicia Baines
- Alicia_Baines
- 6 mths ago
- 8 replies
- 20
- Alenka PrezeljCustomer Success5 mths ago
- Fixed and Solved Issues
- Solved
- Solved
Course incomplete
My course on Social and Emotional learning is saying only 87% complete when I have finished all questions etc. Please Help!
- sharryryan
- sharryryan
- 7 mths ago
- 8 replies
- 24
- 2
- SuriavarmanCustomer Success6 mths ago
- Fixed and Solved Issues
- Fixed
- Fixed
Progress not updating
Hi, Simple site, where users read the page and click "I have read this page" to continue. Although the application remembers that a user has read the page,…
- Tom Giles
- Tom_Giles
- 8 mths ago
- 8 replies
- 17
- Alenka PrezeljCustomer Success7 mths ago
- Fixed and Solved Issues
- Solved
- Solved
openlearning 1.0 issues
Hi there openlearning On the page below, which is a "check yourself off" the button to check yourself off doesn't display. When I try to edit to page and click "set up check yourself off" I get a…
- Tal Greengard
- Tal_Greengard
- 1 yr ago
- 8 replies
- 94
- Tal Greengard1 yr ago
- Fixed and Solved Issues
- Fixed
- Fixed
Unable to start course
Every time I click my course to begin it, it doesn't do anything, and just reloads the page. Can someone check to see if I'm still enrolled properly, and that the course is still active for me.
- Malcolm White
- Malcolm_White
- 1 yr ago
- 8 replies
- 44
- Malcolm White1 yr ago
- Fixed and Solved Issues
- Solved
- Solved
Cannot complete
I have done the exercise but it doesn't tick as completed. Sometimes, even when it ticked as completed, the percentage doesn't change as it states that I haven't completed the exercise.
- Hasna Azyani
- Hasna_Azyani
- 1 yr ago
- 8 replies
- 89
- 1
- Omnaya OmarCustomer Success1 yr ago
- Fixed and Solved Issues
- Solved
- Solved
Difficulty uploading a PDF file
I'm having trouble uploading a PDF file in the course Planning and Programming - NSW English K-6 Syllabus for the Australian Curriculum, under the section Developing a Scope & Sequence in English.…
- Alison Young
- Alison_Young
- 1 yr ago
- 8 replies
- 111
- Alenka PrezeljCustomer Success1 yr ago
- Fixed and Solved Issues
- Solved
- Solved

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